Please click below to download the Brief Legal Quick Support Application:
Once downloaded, double-click on the BLS TeamViewer QuickSupport.pkg icon to install Quick Support:
Follow the install prompts. Your OS X password will be required.
Once installed you will see the TeamViewerQuickSupport application in your Applications folder:
Double-click on the application to open.
Once open, you will see a window similar to below.
Please let Brief Legal know your ID so that they can connect to your computer.
IMPORTANT NOTE: If installing on OS X 10.14 (Mojave):
The setting change below must be made in order to allow remote access.
Select the Apple menu and choose System Preferences.
Select Security & Privacy.
Click the lock icon in the bottom left corner and enter your password:
Select the Privacy tab > Accessibility option.
Add a check next to all TeamViewer apps in the right panel of the Security & Privacy dialog.
Close the Security & Privacy dialog.
To exit the connection, click the Quit button.