Correct an Address on a Posted Invoice

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Correct an Address on a Posted Invoice

 

Rather than reversing and reposting, if you get an invoice that is displaying the wrong address, please do the following:

 

 

To correct an address on a posted invoice:

Choose the A/R module > Statement tab
Pull up the matter in question
Drill down to the invoice in question
Click the small round button by the Matter field
This will launch a box showing the address that printed. If it is incorrect, click the small round button where it says "Name and Address"

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This will check the address and update it to whatever is entered on the Matter card for that matter.

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