Brief DataSync Users - Missing Matter in Brief EnCounter

If there is a matter in Brief Accounting that isn't showing up in your matter list in Brief EnCounter, take the following steps:

In Brief Accounting:

Select the File menu from the menu bar along the top of your screen
Choose the Matter Export for Sync option
You will see the message "Export initiated":

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Click OK.

 

Wait 10 minutes before making the settings change as below in Brief EnCounter:

1. Go to the File menu > Preferences

2. Check the Clear Date button

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3. Click Both to the popup box

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4. Click Save

5. Click Sync Matters from the Home tab in Brief EnCounter once. When the sync completes, click it a second time:

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