Brief DataSync Users - Missing Matter in Brief EnCounter

If there is a matter in Brief Accounting that isn't showing up in your matter list in Brief EnCounter, take the following steps:

In Brief Accounting:

Select the File menu from the menu bar along the top of your screen
Choose the Matter Export for Sync option
You will see the message "Export initiated":

Click OK.


Wait 10 minutes before making the settings change as below in Brief EnCounter:

1. Go to the File menu > Preferences

2. Check the Clear Date button


3. Click Both to the popup box


4. Click Save

5. Click Sync Matters from the Home tab in Brief EnCounter once. When the sync completes, click it a second time:


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